I have mentioned a couple of times recently that I bought Hilton points to reduce the price of the Hilton Wembley while attending a concert. This is a review of my stay.
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Booking and price
When there isn’t a major event, prices are very reasonable at around £115 a night or from around 41,000 points per night. On event weekends prices rise to around £600+ per night or 60,000 points. I bought points using a 100% bonus which cost around £240 and saved around £360 on the price.
Location and parking
The Hilton is situated right by the London Designer Outlet shopping mall and is surrounded by restaurants, bars, and shops. It’s a 10-minute walk to Wembley Park Underground Station (Jubilee and Metropolitan lines), providing a 12-minute connection to central London. If you are attending an event at Wembley, it is perfectly situated, as the hotel is also right next to Wembley Arena and around a 5-10 minute walk to the stadium, depending on which entrance you use.
The hotel does not have its own car park, but you get a special rate (£15 for 24 hours) at the Wembley Gold car park, which is a couple of doors down from the hotel. You need to register your car registration in the machine at the front desk. On event days they close the surrounding roads including Lakeside Way but you will be let through the barrier if you can show them your Hilton booking. You can’t reserve a space, so it is best to get there early. We got there around 2pm and there was plenty of space.
Check-in
I used the online check-in to choose my room location, and I was pleased to see I had been upgraded to an Executive room. While these are not much different to the regular rooms, it does give you access to the lounge as a Gold Hilton Honours member, and the rooms are on a higher floor. I had also opted for a digital key and was notified on the app that our room was ready by around 1.30pm. This is well worth doing on event days to save queuing at check-in.
Prior to arriving, I received a text from the hotel with a link to a page that was supposed to tell me about the hotel, but it did not work. The staff were quick to respond to my message and emailed me the leaflet. The leaflet was not really of much use, as it was mainly about staying at the hotel on event days. The app had quite a lot of useful information on restaurant and lounge opening times. It would have been good to know the timing of the evening drinks and snacks in the app. However, whenever I used the app to message the front desk, they replied quickly. I asked for an extra pillow, and it was there in 5 minutes.
I did not need to go to the front desk, luckily, as the hotel lobby was very busy. I was impressed by how well organised it was, with security at the doors and a one-way system to keep the flow of traffic moving.
There was a Pommery Champagne stand in reception, and it was lovely to enjoy a glass of champagne as a welcome drink.
The room
We were on the 8th floor in an Executive Room. The room felt spacious and was quiet but had fairly standard old-style Hilton decor. Although there were temperature controls, it had been a hot day, and we were a bit hot during the night with the lightweight duvet.
As well as a huge bed, there was a desk, a work chair, a casual chair with a glass table and a large TV. There were only sockets on one side of the bed, which was annoying if you like to keep your phone by you at night.
The bed was a bit hard, as per the standard Hilton bed type, which is partly why I mainly stay in Marriott’s or other Hilton brands. The pillows were just right for me, with a bit of support but very soft.
I was disappointed that there was only a kettle and no coffee machine in this room type, but there were at least some nice biscuits!
There was also a paid mini bar and some wine and tall glasses along with an ice bucket. It was one of the pressure-sensitive systems, which I hate, as some of it was on the desktop, and of course my husband picked it up without realising it was part of the mini bar.
The welcome gift was two cans of still water and two pink scarves. It was nice that it was something personalised, but I have no idea what you are really meant to do with a small scarf! Not sure it was my husband’s style!
The bathroom was a little dated with a shower over bath, but I liked the clear lighting, and I’m a fan of the Hilton Crabtree and Evelyn toiletries.
As well as the body wash, shampoo and conditioner there were also hand wash and hand and body lotion by the sink.
Being an executive room, there were also bathrobes and slippers in the wardrobe.
The Executive lounge
Unlike some lounges, this one was not open for breakfast but had snacks, coffee and some soft drinks during the day.
We went back in the evening for the drinks and snacks. The selection was definitely quite limited compared to other Hilton’s but I don’t know if this was because it was an event night and it was pretty much deserted. They had a cheese board, spring rolls, some dried-out fish, salad and carrot cake.
The drinks were a little disappointing too. When you are charging £600 a night, I’m expecting a bit more. There was one type of beer, one red and white wine and a few cheap spirits. The soft drinks and non alcoholic options were pretty limited apart from a peach iced tea and then the standard mixers and sodas. In 2026, I’d at least expect to see a non-alcoholic beer. The red wine was drinkable but cheap.
Food and drink
Breakfast
Breakfast is served in a separate space and was extremely efficient considering how busy it was. We were shown to a table promptly, and then the tea and coffee were served at the table almost straight away. There is also a coffee machine with more fancy options.
There was a wide choice of hot and cold options, well spaced out, and a chef making eggs and omelettes to order, too.
There was even some smoked salmon on the cold section and some decent fruit. I always judge a hotel breakfast by the sausages and hash browns, and these were well up to standard, plus they had vegetarian sausages too.
If you want to eat in the hotel, they have a restaurant, and there is also a nice rooftop bar with a terrace.
Facilities
As it is a large modern hotel, there are plenty of health and fitness facilities. The pool is a good size, and there is also a steam room and sauna next to it. Access to the swimming pool for under 18s is restricted during evening hours.
The gym is modern, large, and fairly well-equipped, though more on the cardio-heavy side.
Conclusion
I was impressed by how smoothly everything ran at the Hilton, even though it was obviously fully booked and busy. So many hotels fail at the basics, but this hotel had little to fault other than the standard hard Hilton mattress. It is a great location if you are attending an event at Wembley. It was so nice not to have to face a long journey home, fighting the crowds, after seeing The Weeknd. Instead, we could just stroll back to the hotel in around 5 minutes. The Executive lounge was disappointing in its evening offering, but since it was an upgrade, I can’t complain. It is nice to have a roof terrace bar so you can escape the crowds around Wembley on event days.
I would not pay £600 for a room here, but if you can use points, even if you have to buy them, it is worth a stay for events at Wembley.
You can check prices and find more information here.
