BA invests in customer service BA has often come under fire for its handling of customers in disruption such as the widescale IT failure last year. In such situations, staff were often powerless to do much even though they knew what needed to be done and what the common sense…
BA is having a jolly good scrub (about time) British Airways are currently investing a large amount of money to improve their product whilst they wait for the launch of their new seats next year (and yes they will be worth the wait from what I have heard). They are…
I have previously reviewed the No 1 lounge Gatwick North which I quite liked apart from the difficulties getting in on a Priority Pass. I had tried to get into the No 1 Gatwick South with my Priority Pass on numerous occasions and even when the terminal seemed dead elsewhere. I…
Priority Pass up to 50% off Today Groupon has 50% off a Priority Pass lounge access membership for £6. You can join Groupon for free here if you are not a member. You also get 50% off your first purchase. If you get fed up with the emails, just unsubscribe as I…
If you are travelling economy and don’t have access to your airline’s lounge, you may want to try a paid lounge. With some of the deals and offers available, these can be well worth the money spent. The lounges provide some peace and quiet to relax in before you flight…
Priority Pass discount To celebrate Priority Pass 25th Anniversary, they are offering a special discount of up to 25% off. If you don’t have status with an airline that allows you lounge access, this may be worth considering. Priority Pass have 1000 lounges worldwide. They have also introduced have lounge…
If you don’t have status and are travelling economy, you may want to get lounge access whilst you wait for your flight. It is also useful even if you have status but are travelling with other people that don’t. There are a number of paid access lounges at Heathrow and…
