I have always been a big fan of Uber and had virtually stopped using London taxis. When one of my friends urged me to try Gett taxi and mentioned that they have a £50 joining offer, I thought it would be worth giving it ago. This review looks at how Gett taxi works, how to get £50 credit and how it compares with Uber,
Gett is an app (android and iPhone) just like Uber, although it does have much more limited coverage than Uber. It is currently available in the following UK cities:
It is also available in New York, Russia and Israel.
How does it work?
There are variations in how the app works in different locations so this review will focus on London.
The app works in a very similar way to Uber other than you have the option to pay the driver or pay via the app. If you choose to pay via the app you simply add your credit card details to the app and then chose how much tip you want to add by % with the option to leave it at 0%. The advantage compared to Uber is that you can choose to pay a fixed price or pay the meter fare. I chose to have a fixed price and only once did the meter come to less than the fixed fare out of about 8 journeys. Uber gives you an estimated range of the fare but you have to pay whatever it comes to, even if it is more.
Using the app is as simple as Uber. The app generally knows your location and enters it automatically but you can change it if you wish. You then can enter your destination and the type of taxi you want with a choice of a normal or XL. One advantage is you can order one instantly or book for later in advance. You can see a map of where all the Gett drivers are and request a taxi just the same as Uber. Like Uber you will get the registration number of the taxi in advance and can track the taxi.
I found it was generally much quicker than Uber with our wait time no more than 2-3 minutes, several times there was a taxi actually in the rank nearby that responded.
Drivers are all licensed taxis drivers unlike Uber’s private drivers.
Gett also offers XL taxis in London which accommodate up t0 6 people. Splitting fares is available via the app as well as a delivery and courier service within London.
You can also rate your driver and in return they rate you, like Uber. This is a welcome addition as one of the reasons I stopped using taxis was some of the unpleasant characters I came across in London. Yes, I could have complained but who is actually going to bother to do that unless you are overcharged?
Uber works in a very similar way via an app.
Uber hires a private driver to pick you up & take you to your destination using the app on your phone. The drivers normally arrive within about 4-8 minutes but you will get an estimate of the average times before you request a car. Once you have requested a driver you will get the model of the car, the registration plus a picture and name of the driver. You can see exactly where the driver is as they come to pick you up on the map. This way you can feel safe getting into the right car. Uber cars usually have a Uber logo somewhere as well.
For those that enjoy travelling in style, Uber have a range of luxury vehicles depending on the location known as Uber Exec, Uber black and Uber lux and Uber select. These cost a bit more than the standard Uber X.
You can only pay by credit card on the app and will only get an estimated fare prior to the trip. I have never had a trip substantially more than the estimate though. I find wait times are normally 4-6 minutes in London. Splitting fares is available the same as for Gett.
You can get your first ride free (subject to a maximum cost, varies by location) using the code micheler61 when you sign up.
Which is the best service?
In London I would say there is not much to choose between Gett and Uber. If you want more luxury then Uber Exec is the way to go with Uber Exec offering premium cars, suited drivers and a chauffeur driven experience for a reasonable price. If you just want to get from a to b then Gett has the advantage of fixed prices, quick response times and knowing what sort of car you will get. I have found that Uber X cars are variable in type and quality, although most frequently a Toyota Prius. I expect I will probably use both services depending on the type of car I want and the wait times.
The negative point with Gett is also a positive in some ways. There is no surge pricing as with Uber. This brings it’s own issues though. When demand is high such as during tube strikes or bad weather for example, Uber’s surge price gets more drivers on the road. There is no incentive for Gett drivers to use the app when it’s busy, however, as they make more money just picking people up off the street.
Outside London I will generally stick with Uber. The big advantage of Uber is the coverage. Uber works in 450 cities across the world and I find it a vital app when travelling.
How to save £50 on your first rides with Gett
If you join using this link you can get £50 credit. This can be used £5 at a time for 10 rides and must be used within a set time, normally a few weeks.