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NEWS & OFFERS: Is BA considering reversing Buy on board drinks? Greece & Spain updates, Singapore Airlines trials IATA app to London

  • 10/03/2021
  • Michele

In this post:

  • Is BA considering reversing Buy on Board drinks?
  • Greece & Spain updates
  • Singapore Airlines trials IATA health pass app to London

Is BA considering reversing Buy on Board drinks?

The Telegraph had an article about the extension of status for some BA customers yesterday (which they described as generous, not sure all my readers would agree!). Hidden at the bottom was a snippet which sounds interesting. 

“Insiders say Doyle is considering reversing what many regard as one of Cruz’s biggest missteps: scrapping free drinks in short-haul economy in favour of paid for options. ”

Sean Doyle has a history of putting customer satisfaction first while keeping prices low. At Aer Lingus he was one of the first airlines to offer free wifi. So I’m not surprised that he would be considering this. At the moment on BA, you get a free bottle of water in economy and a snack, although Buy on Board is now available as a pre-order too. I’d personally be surprised if they made alcoholic drinks or proper food free.
 
I have often said that BA should follow the Southwest airlines model. Southwest was one of the largest airlines in the world last year by seating capacity. Although Southwest is a low cost airline in the US, you still get a free soft drink, snack and 2 free checked bags. They cost slightly more than the real bargain basement airlines, but by the time you add in extras on the other airlines, there is not much in it. I’m sure Sean is aware of other models and if there is truth to the rumour, I would not be in the least bit surprised if they gave free soft drinks once things start to return to normal. 
 
Other than the loyalty scheme and Heathrow, there is little to set them apart on short haul in economy. Having a free soft drink could make a big difference to customer satisfaction. 

 

Greece & Spain updates

Oia Village on Santorini, Greece
Oia Village on Santorini, Greece

Previously, Greece had showed its hand in reopening by stating it wanted to be open for UK tourists this summer. Today the Tourism minister for Greece has revealed that the country is planning to reopen from 14 May. He told a press conference at the ITB Berlin virtual event that 14 May was an “aspirational date”. The date will depend on what the health situation in Greece is at the time. The minister also confirmed that they will welcome all tourists, not just those with vaccinations. The testing situation is expected to include random testing as before plus rapid testing. 

I have already covered the proposal by the Balearic Islands to start a pilot scheme with the UK. Today it was also revealed that Majorca plans to vaccinate its entire population in the next four months. This would definitely make it a high contended for corridor status since the government previously had started to use regional corrdors for islands. Grant Shapps today confirmed to Radio 4 that the new travel task force would be looking not only at vaccinations in the UK but also “where the vaccination programmes are elsewhere”. Spain also said today that expected vaccine health passports to be ready by mid-May.

Spain has said it plans to open resorts once it has vaccinated between 30 and 40 per cent of its adult population. This is expected to be by late Spring. 

 

Singapore Airlines trials IATA health pass app to London

Singapore Airlines will be the world’s first airline to pilot the second phase of the International Air Transport Association’s (IATA) Travel Pass mobile application for digital health verification, starting with passengers travelling from Singapore to London from 15 to 28 March 2021. Many other airlines have been working with IATA to trial the app such as Qatar, Emirates and ANA. IAG who own British Airways are also in talk with IATA to use the app when it is fully rolled out. 

This marks the second phase of Singapore’s trials, which is based on the IATA Travel Pass framework. 

Passengers with Apple mobile phones will be invited to download the IATA Travel Pass app, and create a digital ID with their profile photo and passport information. They can also insert their flight information into the app.

Afterwards travellers can book their pre-departure Covid-19 test at one of seven participating clinics in Singapore via a dedicated online portal. They can then register at the clinic using the digital ID and flight information in the app. They will be able to view their test results, as well as confirmation status to fly, directly on the app. IATA’s “Timatic” will provide the information on the Covid-19 testing and entry requirements.

Participants will need to show their confirmed status in the app to the check-in staff in Changi Airport before flight departure. In line with current regulatory requirements, they will also need to bring a physical copy of their health certificate that is issued by the clinic where they took their Covid-19 test.

By consolidating the verification of health credentials into a single app, participants can expect a faster and more seamless check-in process. Participants will have full control over how their personal information is shared, as the data is stored locally in the mobile phone and not in any central database. This is critical given the highly sensitive nature of health data. 

If successful, the pilot will pave the way for the integration of the entire process into the SingaporeAir mobile app from around mid-2021, again using IATA’s Travel Pass framework.

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Related Topics
  • British Airways
  • british airways executive club
  • COVID travel
  • Singapore Airlines
Michele

Previous Article
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NEWS: Gatwick BA short haul cancelled until July, FAQs for BA status extension & Hong Kong reopening plans

  • 10/03/2021
  • Michele
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Amazing islands you can visit – no passport or international travel required! Part 2

  • 12/03/2021
  • Jenna Rank
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2 comments
  1. robert says:
    10/03/2021 at 6:20 pm

    I can’t see spain vaccinated enough people “late spring” (
    unless that’s September) to enable travel to start..

    I give you 3-1 its a fudge.

  2. Marc says:
    11/03/2021 at 3:05 pm

    Maybe not directly related to the first story but this role has been published two days ago on BA’s careers platform:

    https://careers.ba.com/job/heathrow/menu-development-executive/22348/5381717168

    “As the Menu Development Executive you will develop the inflight catering strategy and proposition for all cabins in line with the corporate brand and cabin proposition. You will ensure the menu designs are suitable, providing a differentiated standard whilst remaining competitive and meeting the customer expectations.”

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