Bonvoy




Marriott fined £18m after data breach, sniffer dogs almost 100% accurate at detecting COVID-19 & Langham, Venice to open

Marriott fined £18m after ICO investigate Starwood data breach Marriot International will be fined £18.4 million after the UK Information Commissioner’s Office (ICO) discovered that the hotel chain failed to keep millions of their customers data secure and private. Marriot recently revealed that approximately 339 million guests records and data…





Can I cancel my hotel booking for a refund? Will they extend my status – what the major hotel chains are offering

As a follow on from our recent update on airline policies regarding changes, cancellations and loyalty programs due to the Covid-19 pandemic, here is a rundown on a few major hotel chains and how they are taking care of their customers and members during these ‘unprecedented times’.  Accor Rebooking/Cancellation and…