Plaza Premium lounge Heathrow Terminal 5 review in 360°

Plaza Premium lounge Heathrow Terminal 5 review

If you are flying economy from T5 and want to buy lounge access there was previously only 1 option, the often crowded Aspire lounge which I reviewed here. A short time ago Plaza Premium opened their newest lounge and I popped in to see how it was doing once it was in action rather than at the official press launch (which often gives a slightly false perception on my view).

How to get access

Plaza Premium lounge Heathrow Terminal 5 review

The lounge is situated on Level 2 next to Gate A7 and open 05:00 – 22:00 daily. Currently, they don’t accept Priority Pass but you can get access with the American Express Platinum charge card or Dragonpass lounge access card. I was given free access by Plaza Premium even though I had access with Amex Platinum in order to do the review.

Plaza Premium usually accept Priority Pass once the lounge has been open for a few months. I’m guessing in this way they have a ‘soft opening’ for a while before it becomes too busy. At present they have no firm plans to accept Priority Pass at T5. You can also buy access at £40 per person direct for two hours, and £10 an hour after that. Otherwise on Loungebuddy, my favourite lounge app, you can get access from £34.

 

The lounge

Plaza Premium lounge Heathrow Terminal 5 review

Plaza Premium lounge Heathrow Terminal 5 communal table by bar

The lounge was very quiet went I went in on a Monday evening. There were at most a handful of people in there. This made a nice change from the Aspire and BA Galleries lounges. You can see from the 360 photo below looking towards the food area how quiet it was.

Post from RICOH THETA. – Spherical Image – RICOH THETA

The lounge has a very modern, urban feel to it, perhaps more so than the other Heathrow Plaza Premium lounges. I found all the staff here to be particularly helpful and welcoming, which is not quite the same as the Aspire lounge. There was a reasonable selection of international newspapers and magazines.

Plaza Premium lounge Heathrow Terminal 5 review

I loved the London cityscape wall

The lounge offers lots of charging points and comfortable places to work. There is unlimited high-speed Wi-Fi too. The seat below shows the attention to detail in making this lounge so traveller friendly. There is a socket, light and handy side table as well as plenty of privacy.

Plaza Premium lounge Heathrow Terminal 5

Perfect for working or watching a film on your tablet.

If you want to have something to eat there is a small buffet area with dining tables.

Plaza Premium lounge Heathrow Terminal 5 review

Dining area

The washrooms were spotlessly clean and well designed. There are also showers available but I didn’t get a chance to see these, hence the company image.

Plaza Premium lounge Heathrow T5 showers

Showers at Plaza Premium Heathrow T5

 

Plaza Premium lounge Heathrow Terminal 5 review washroom

Washroom

Food and drink

 

 

Post from RICOH THETA. – Spherical Image – RICOH THETA

On the evening I visited there was a hot and cold selection of food.

Plaza Premium lounge Heathrow Terminal 5 review buffet

Cold buffet with salads, cheese and meats.

I liked the little nacho station on the bar with a variety of condiments for dipping.

Plaza Premium lounge Heathrow Terminal 5 review nacho bar

Nacho station

For hot food there was vegetable paneer masala with steamed rice, rosemary potatoes, beef stew, penne pasta with a creamy mushroom and vegetable sauce or BBQ chicken wings. I tried a couple of samples from the hot food and they were very tasty. I thought this was a nice selection for a paid lounge.

Plaza Premium lounge Heathrow Terminal 5 review hot buffet

Chicken wings

For dessert, there was chocolate mousse or fruit salad.

Plaza Premium lounge Heathrow Terminal 5 review dessert buffet

Desserts

The bar area is staffed rather than help yourself. The barman was particularly helpful here showing me all the wines they had available along with the beer. Elsewhere there are self-service coffee machines.

Plaza Premium lounge Heathrow Terminal 5 review bar

Bar

The bar had a good range of spirits, with a few wines and beers.

  • Gordons Gin
  • Johnny Walker Red Label
  • Famous Grouse Whisky
  • Martini
  • Jack Daniels
  • Campari
  • Russian Standard Vodka
  • Bacardi

If you are a wine drinker there was a choice of wines that were not too cheap and cheerful and certainly drinkable. There wasn’t any sparkling wine or champagne but they are planning to introduce this as a premium paid for option in the future.

Plaza Premium lounge Heathrow Terminal 5 review wine

One of the Plaza Premium T5’s white wine selection

  • Klein Kloof Sauvignon Blanc (South Africa)
  • Pinot Grigio Chardonnay blend from Italy
  • Poco Mas Cabernet Sauvignon
  • + one other red

For beer drinkers there was

  • Carlsberg Export
  • Meantime London Pale Ale

Conclusion

Plaza Premium lounges are normally of a high standard and this one was no exception. I was impressed with the lounge. It was quiet, business traveller friendly and had a decent selection of food and drinks. The wine is not as good as the BA lounge but better than Aspire. The staff also made this a great lounge with their welcoming attitude. I actually think that if the BA Galleries lounges were busy, I may be tempted to come here instead to get some peace and quiet!

For more information and to book, you can visit Plaza Premium lounges or look at Lounge Buddy website or app.

2 Comments on "Plaza Premium lounge Heathrow Terminal 5 review in 360°"

  1. Generally found Plaza to be far better than Aspire – who tend to cram people in. Also worth mentioning that you can buy a Plaza entry voucher for Heathrow T2-5 through TravelZoo for £26 at the mo!

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